Service Level Agreement

Introduction

An essential part of our business is to ensure your hosting needs are taken care of, and when we fail, we risk losing more than just your support.

We risk losing our ratings, ability to back up our claims and our ability to ensure our customers are happy.

Thus, to solve this problem we've introduced a service level agreement, so you our client can rest assured in the event our services do go offline for whatever reason you will be fairly compensated, and our services will be back online in no time.

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